Logo
Go Back to Shopping on Seedsman.com

Seedsman Support Center

Sign in
Find your Answer in Seconds...

Important Delivery Update:

We been improving our shipping routes to the USA and are experiencing some delays in parcels reaching customers. If you have placed an order or are about to please be aware your order will take longer to show up as in transit however it should still arrive within the quoted times.

We are receiving a high volume of tickets due to these issues and request that you do not chase your order until the maximum delivery time of 25 business days has passed.

My Account

View your account for updates & orders

Payments

Find answers for questions on payments

My Order

Get information on your order and what statuses mean

Shipping And Delivery

Find out details on tracking and shipping times

Promoted articles

  • I haven't received my order confirmation email

    As soon as you have placed your order, you will...

  • Important notice for Australian customers

    From 7th January 2021 we no longer offer insura...

  • Delivery information for US Customers

    All orders are processed and delivered to you a...

  • *****Important notice regarding the use of forwarding and shipping companies*****

    When placing an order, it is imperative that yo...

  • 3D Secure card payments

    In regions we are able to offer credit card pay...

  • ACH Payments (USA)

    Seedsman now accept ACH payments for our US cus...

  • We now accept payments using MESH for customers in USA

    We are happy to announce we can accept payments...

  • Green Points

    We are pleased to announce our long-awaited rew...

  • Which breeders are available in my country?

    Please select from the options below USA We ...

  • I haven't received any responses to my ticket

    While busy periods mean we may take a little lo...

  • How to get your issue resolved quickly

    How to get your issue resolved quickly   We at ...

  • Beware fake social media accounts

    It has come to our attention that there are som...

Knowledge base

  • My Order

    Find Information on Orders

  • Shipping & Delivery

    Find information on Shipping and Delivery. D...

  • Payment Options

    Find information about all payment options avai...

  • Promotions/Loyalty Programme

    Here at Seedsman we are delighted to offer you ...

  • Products

    Find Information on our products, recommended a...

  • Advertising, Affiliates, Marketing

  • Other Issues

  • About Seedsman

  • Wholesale/Dropshipping

    Interested in opening a wholesale account with us?

If you don't find an article that answers your query, please raise a ticket on our helpdesk and we will respond as soon as an agent is available, usually within 24 hours Submit a request

© Seedsman Support Center