Some seeds, especially those from varieties bred inside under lights can be smaller and paler in appearance. This does not affect their germination. An immature seed is green.
If you genuinely feel that the products we have sold you have been faulty, and poor germination is not down to you, then we require you to fill in our germination requested information found above to investigate your request.
Returns are offered only within 30 days and are only accepted for products that are in their original unopened packaging. This must be sent back via tracked shipping and the tracking information provided to our support team. We will not be responsible for the cost of sending back an order to us for returns. For return address details, please reach out to our Support team at Support@seedsman.zendesk.com We will be happy to provide return address details for you.
How can I contact Support?
You can reach out to our Support team anytime by emailing Support@seedsman.zendesk.com.
When will a particular strain be back in stock?
While we do our best to keep as many strain offerings in stock at all times, this is dependent on the many breeders and farms we work with. Sadly there is not an ETA that we can provide for restocking of particular strains or varieties.
How should I store my seeds?
We recommend placing your seeds in a ziplock bag, or plastic microtube, and then in a small container such as a Tupperware box or glass jar, to ensure that they remain dry.
You can also put some rice or a bag of silica gel (such as from a medicine pill bottle) into the container to absorb any moisture. Just remember not to bring the seeds into direct contact with the desiccant. Seeds are best stored long-term in a cool and dry place.
A refrigerator at 5-8°C/41-46.5°F is ideal. Do not freeze the seeds as they may be damaged when they thaw.
How should I Germinate my seeds? (Legal countries only!)
Please read our full germination guide found here.
Do you ship to my country?
While we ship to most places around the world, there are a few countries that we do not ship to due to legalization and or customs. You can see our full list of countries by visiting our site and selecting from the available countries list that applies to your area. If you do not see your country listed we do not ship to that area sadly. You can also find our list of Uninsured Restricted Countries here.