Clone Sale FAQs - (USA Only)

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  • We require 4 clones min per order.
  • Clone orders are only available to be shipped within the US mainland.
  • Issues with order Quality are only answered and addressed within 24 hours of delivery and you will need to provide photographs of the shipment received.
  • Delivery is provided via next-day UPS delivery service.
  • Payment is offered by Credit/Debit card and Zelle only.
  • All orders are processed within 5 business days. Our shipment days are Monday-Wednesday. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, We will do our best to make you aware as we will post alerts for delays within our knowledgebase FAQ section of the site.
  • Our Clone orders are shipped through USPS or UPS overnight. Overnight delivery is only available for orders with delivery addresses within the continental United States. Delivery delays can occasionally occur.
  • Seedsman ships to addresses within the U.S., & U.S. Territories. We will not ship to APO/FPO/DPO or any PO box address!
  • You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active immediately. *Please note that Seedsman is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. (Please save all packaging materials and damaged goods before filing a claim.)
  • Please call Seedsman at +1 (720) 650-8315 for any order disputes.  You can also reach our Support team via email at Support@seedsman.zendesk.com Disputes should be addressed as soon as possible, within 24 hours of delivery. If you are not happy with your plants, we want to help in any way we can. We generally offer a discount or credit toward your next Seedsman purchase.
  • Please call Seedsman at +1 (720) 650-8315 to request cancelations. We do ask that you contact us within a sufficient time (at least 48 hours before delivery is scheduled is preferred.) Is there something we could have done better? Please provide all relevant information on the basis of your cancellation so that we can improve for next time.
  • Timeline- we cannot accept disputes after 24 hours after the delivery has occurred.
  • ·All Clone sales are considered final and we do not accept returns/refunds with any Clone purchases made.

    Tips for receiving your new clone(s)

    -Plan to be available to receive your order once it is out for delivery (avoid leaving it to sit on the front porch all day!)
    -If you are in an area that has below-freezing temperatures, we recommend waiting until the weather improves before ordering to avoid stressing the plants.
    -Assess the plant for watering needs immediately (plants are pre-watered before shipment but should not be fully saturated)
    -Plants may appear slightly stressed or sagging upon opening the box. We recommend placing them under a bright light for a few hours to wake them up after travel.


    Tips for transplanting

    -Plants should be transplanted out of their 3.5" pot between the ages of 1-2 months. (the date that the clone was transplanted is listed on the plant tag included in each box)
    -If you remove the plant from the pot, you can tell if they are ready when the soil stays intact and the roots show out the bottom.
    -We recommend using at least 3-gallon pots; 10 gallons or more is ideal.
    -When transplanting, do not remove the PLA netting that covers the peat pellet. (Common first-time user mistake, especially for hydro growers. Removing the netting almost always damages the roots and can cause the plant to die.)
    -Fully saturate the soil with water after transplanting.
    -Please note that the clones are rooted in Jiffy Peat pellets. The natural peat is economically sourced, and it has a PLA netting around it to keep the peat intact. Roots should have no issue breaking through the pellet. Once they are rooted, they are transplanted to 3.5" pots. Our clones work in a variety of mediums and should do well in most common soil mixes. You will want to choose soil that is not too heavy, allowing airflow and water to drain properly.
    -Hydroponic growers want to keep in mind that the plant is rooted in a peat pellet and that the pellet should stay intact. It can work for hydro systems, but it would technically not be soil-less. We recommend against washing soil off of the plant after it has already been established in the soil, as it causes major stress to the plants.
    -For outdoor growers, we recommend keeping the plants inside or at least under lights until mid-May at the earliest. Any earlier than this may cause pre-mature flowering due to the amount of daylight.
    -Lastly, for in-ground growers, soil that is too firm or has a lot of gravel can make it more difficult for roots to penetrate, so again, soft soil that allows drainage will be best. We recommend up-potting for about one month before planting directly into the ground.