My Bitcoin order is Pending

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If you have sent your Bitcoin payment and your order status is pending, please allow 24 hours for your confirmation email before getting in contact with us.

Our system checks for new and confirmed Bitcoin payments every minute and you will be emailed as soon as your payment is confirmed.

Checking the status of your order

Your order will be assigned statuses at each step of it's journey through our system. You can view these statuses by finding the order in your account.

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Order Statuses Explained