How long will a Bitcoin payment take to process?


Once you have sent your Bitcoin payment, please allow 24 hours for your transaction to be approved. We will send you an email when this happens.

If you have sent your Bitcoin and you can see it's confirming, then we will not cancel your order as our system checks for pending Bitcoin transactions.

View average Bitcoin confirmation times

Due to the ever growing popularity of Bitcoin, transactions are processing slower than expected.

We have made changes to our integration to allow for these slower confirmation times. Please be patient.


Checking the status of your order

Your order will be assigned statuses at each step of it's journey through our system. You can view these statuses by finding the order in your account.

My Account

Order Statuses Explained