I never received any freebies

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If you're missing free seeds, firstly check that your order qualifies for free seeds; e.g. check your order was for a total of 30 Euros or more (adjusting for different currencies).

If your order included free seeds, check the packaging thoroughly. Free seeds are usually in small ziplock bags and  often get stuck to the inside of the package, or if your order was sent as a stealth package check inside any stealth items used.

If you are still missing free seeds please get in touch with your order number and we will investigate further. We photograph all orders before they're sent so we can quickly resolve any issues and can send them on separately if we have made a mistake in packing.